Early last August, Spectrum mobile sent me a phone that I did not order, and apparently they used the credit card illegally from my main Spectrum account. I waited a few days before I asked to send the cellphone back, and I thought that I had two days left for my return. However, their rep told me the return window began when it was mailed. In other words, they are a shameless scam, and I plan to file in small claims court to get back the $516+ they charged me the cellphon. They also tricked my wife into getting onto Spectrum without her knowledge, at a charge of $45 per month, and she has had Verizon wireless telephone service for many years. Just one more note, I called the real Spectum cable and wireless and they told me that Spec. Mobile was a rogue company just using the Spectrum name. The employees at Spectrum Moble should all be arrested for fraud.