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Great product great price
Great product great price
AutoTruckToys web site said item was available and ships within 2 days. Placed order 6:30am before they opened and they charged my credit card immediately. Checked the website after the order and the in stock didn't go down which was a bad sign. Waited 2 business days and never got a shipping notice. Online order tracker was down for 5 days and still is. Sent fax and they said the order wasn't received on there end till 12pm on that day I sent it. Then stated that it wasn't processed till the next business day. Called them and they said the needed a couple more days. Waited and called them back. I asked customer to call the warehouse and ask them if they have it in stock and to please email me back. They did not contact me back. Called customer service again and they said probably the next day. Called them the next day and they said probably the next day. 11 days latter and item never shipped.
They advertise items for sale that are not in stock. Took 10 days before they let me know. Now they say it is going to take another 2 weeks.
* DressLily attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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I blown away with the quality again & again. Leatherup has always been top notch with the...
Dear Timothy B.,
Thank you for contacting Dresslily.
Total delivery time= processing time+shipping time
1. Processing time:
All Dresslily products require a processing time.
It is necessary for us to inspect all items one by one prior to shipping.
Processing time takes usually 3-5 business days. Specific processing is indicated each item page. Now we also have items that can be shipped with 24H.
2.The shipping time depends on the shipping method you choose when you place the order.
For more details please check: http://www.dresslily.com/m-article-id-39.htm
Please note that all our items have varying processing times that are clearly marked on the product page.
We have sent you a message and kindly ask that you reply to us via a ticket.
Awaiting your reply!
Dresslily Customer Support Team