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They do not follow their own shipping policy. Contacts ordered over a week ago. Still no contacts or contact from ezcontacts. No shipping information, no reason for the delay. Online chat 'agent not available'.
Shipping policy:
"Contact Lenses
Orders placed before 2:00pm EST will be processed that same business day. Instock contact lens orders ship out within 1 - 2 business days.
Order Delays
If your order will experience a delay due to a backorder, credit card verification problem, or availability problem then we will notify you via e-mail within 24 hours"
Tim O.'s review of EZContacts earned 2 Very Helpful votes
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Empty.
Positive: The order process was straightforward. Typical experience with onsite...
