Tim M.

I have used Gazelle several times in the past and had NO issues. They receive the phone and pay you fast. Easy and done no problems. Well I think either they have fallen on hard times or decided to see how intelligent the end-user sending the phone in actually is. I sent in two phones recently (iPhone 7 and 6s) that were in excellent condition. Neither ever dropped and always from day one protected in Apple smart cases. The reply back on both phones were they had excessive scratches and in poor condition (the guy that reviewed them must have left his jam jar glasses at home that day). They reduced both offers on phones by 50% almost. Look, I am not one hard up for the cash but do not like dealing with tire kickers on selling items like this on FB... etc. It is easier for me to send them in take a little less and move on. Well this time I told them just send them back and they can sit in drawer or I will let my son try and sell them on FB marketplace. I really did not care! Amazing within 24 hours I now received full price and an email stating they were exactly as I described. I would suggest looking at other sites on the net next time.