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Tim L.

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1 Review by Tim

Allivet

  • Allivet

“Poor Customer Service”
5/10/17

Last time I placed an order they sent a prescription request to the wrong veterinarian and admitted this was their mistake. I selected 5 day free standard shipping, and by the time this was all sorted out, 5 days has passed from my original order date. My dog was out of his medications so I asked to have them shipped out to me overnight. They would not do this and it took another 8 days for me to receive the meds. I requested a Manager to contact me on 2 different occasions and they have not. Even if I asked to be put on hold to wait they mysteriously disappear.

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