Terrible system, have left over 9 reviews on Yelp for legit businesses and they are not there. I was prompted by a restaurant owner which I happened to ask if he saw the rating I gave his place. He said no, He immediately tried searching for it and it was not listed, in fact he had said no worrie. I frequently visit the restaurant because of the consistency and quality of the food.
I decided to go on my phone and his review was there, I called for him and showed him, he pulled out his phone and we found the review under a not recommended section.
Yelp has defraud me and robbed the poor owner of his review. It showed the review was active as long as I was signed in to Yelp but as soon as I logged out of Yelp and did another search it was under a not recommended review.
Yelp, stop defrauding and misleading your customer and business alike or your company will eventually fail. I cant believe I have wasted my time writing a review from my busy schedule for you not to even count it. I will never depend on your site for anything as I see many similar complaints.
I would suggest customers stop depending on Yelp and move to a company such as google, or home advisor, thumbtack or whatever. I guess is hard to trust anyone but when there are so many complaints both from users and businesses alike you know something stinks.
YELP YOU are one rotten apple.
Good luck everyone who uses them.
Tim lopez