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1 Review by Tim

Macy's

Macy's

1/16/19

I ordered a Calphalon Classic nonstick 14 pc pot & pan set on Nov 26. I got an email showing that the order was placed on back order until Jan 11 and I need to respond before the back order due date to receive the order, witch I did. I then got another email showing that the order was put back on back order again and would not get it until Jan 17 and I would have to respond again before the new due date to receive the order. Again I responded that I wanted the order. Two days later I for an email stating my order was canceled. When I emailed them back they told me they never received my response, and I could reorder if I wanted my order. I called customer service to reorder and they told me that the order was canceled dou to no stock. I was also told I could not reorder because they were out of stock. They seemed like they could not or would not even try to help. First I was told is was their automated system that canceled my order then it was a stock issue. What ever the problem customer service acted like they didn't care.
I asked for my name, number, and email be removed from their system so I never here from them again.

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