Tim F.

Terrible experience. Order a dog collar. 3 weeks later I emailed them asking where it was and they stated it was back ordered for 6 weeks but they would upgrade the shipping. 7 weeks later I emailed them again (as they cannot proactively let their customers know if something is delayed). They did not respond. Ultimately, I called and finally got ahold of someone and just had them cancel the order. In total, I emailed them probably 5 times (only got a response twice) and called twice (left a message and they never responded), My recommendation is to avoid this website at all costs. Absolutely terrible customer service!