- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Ordered numerous HP ink cartridges (all HP high-dollar XLcartridges). One was defective. It was not recognized by the printer as a genuine HP cartridge. They told me they can't do anything about it. That I would have to contact HP for a warranty issue/claim. Forget it. I'm so done with this company. This is not the first time I have had issues with their service and products. I will not be purchasing anything from them ever again. Buyer beware! Would not recommend. What I should do is dispute the charge with my credit card company.
Tim F.'s review of InkJetSuperStore earned 3 Very Helpful votes
Tim hasn’t received any thanks yous.
Tim doesn’t have any fans yet.
Tim isn’t following anybody yet.
Empty.
I ordered three cartridges from this company (one Brother, and two HP Cartridges) all but one...
I paid for a cartridge but never received the product, there is no way to contact them. The...
Hello Tim, I am very sorry to hear about your experience with our company. For original equipment, made by the brand name, it is the original company, HP in this case, which would hold the warranty on any defective units just as they do on their printers and other equipment. The reason why we do not offer to contact them ourselves to get a replacement processed for the customer is that the brand name usually asks for some support/troubleshooting steps to be followed which would include trying the units in the printer and we would not be able to comply with this. If there is anything we can do you for you, please provide your phone number or email address and we will gladly reach you to discuss further. Otherwise, you can call us yourself at 888-745-4316. Thank you!