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Tim D.

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1 Review by Tim

NAPA Auto Parts

  • NAPA Auto Parts

“Sent wrong parts, will not take back”
3/3/20

Order parts for our Freight Liner truck. Gave the VIN#, year and model of the truck.

Sent the wrong Alt, oil filter, they sent 4 DIFFERENT SHOCKS, none of them are right. Never got the oil.

Was told we could take it to local restore for return. CAN'T. Was told to return them UPS, we did, 3 weeks later they shipped them back saying not returnable.

Local Napa store got it 100% right and truck is all happy and serviced. ONLINE IS 100% sham!

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