Tim B.

Bought 16 LED solar outdoor lights from them after about a month and half, 2 lights stopped holding a charge. After a sunny day one would maybe stay on about an hour the other about 2 hours. Asked about Warranty was told it was 14 days. So being an engineer I decided I would see if I could fix since we like the lights in the back yard. When I opened them up I find that they have cheap NiMHD battery inside. Their website says Li-ion. I saw similar lights on Amazon about $10 a piece cheaper but didn't buy them because they were NiMHD battery units. I thought I would go for a higher performing battery unit. Instead I just paid Monoprice $40 more than I should have. And after contacting them about the misleading ad for the product their response was you are past the refund period. Nothing to say we are sorry we mis lead you by the product description. Beware buying from Monoprice. You might not get what you think you were. And if so, contact them right away, you might only have a 14 day guarantee. Total rip-off.

Update 5/28/31 a few days after posting the above review it seemed to get MonoPrices attention and they reached out to me. They did eventually make good on an adjustment of the misrepresented product. They may have been dupped by their Chinese Supplier, but it is an issue that they didn't check what they were getting. So I can't raise their rating, since I had to extra steps to get them to make it right, and the fact that if they had some quality control I wouldn't have gotten the bad product.