I've been with Cox now for about 12 years and today i went to make an online payment
And the system was down. When I talked to them about mailing in a payment, they
Warned me about late charges and fees and a statement was made that my payment
Maybe delayed in being credited to my account. This is the type of arrogance this
Incompetent company makes coupled with providing intermittent online service and
Poorly trained technicians who want to charge you service charges for keeping their
System up and running. I would have changed years ago, except to write that Century Link is as bad or worst locally. Local politicians are corrupt, as they prevent other
Telecom and internet providers from entering our marketplace.