DO NOT USE THIS SERVICE AT ALL COSTS!
I have made the same experience as the other people here.
I have used the service once and then never again!
You get no notification that you use the service and no clear information about the costs. No confirmation emails, no receipts, nothing!
The answers to these threats and complains here only display bad justifications in the lack of sufficient awareness of the price of the service!
I got charged 11 times 17 pounds for about a whole year!
I want that money back!
I am going to have a talk with my lawyer and I am in contact with the legal office department of my bank as well as the police in this manner!
Hi Tim,
We’re sorry that you may have gotten the wrong impression of our service and subscription resume builder service. We would like to provide you some information which may clear up any concerns about your account:
Our free account gives you the opportunity to try out our resume and cover letter builder before deciding to purchase. The ability to print, email, or download your resumes and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. In order to use all premium features of the service, we offer customers a 14 day access for $1.95 USD and we indicate up front that it will auto renew after the 14 day period and that it can be canceled at any time. The auto renewal is listed with the features of the 14-day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation e-mail stating the date and amount of the auto-renewal. We do offer several ways to cancel including via phone, live chat, e-mail and self-cancellation in your Account Settings. If you have any additional concerns regarding your account, please feel free to contact us so we can provide with further assistance. Thank you!