I have used this site for my amateur phone repair of about 20 phones. Delivery time is usually about 3-5 business days. The website is easy to navigate. Each item always has the initials from a quality check. Some of the phone screen options are confusing because there may be 3 options that appear to be the same product, but are different prices- this is due to aftermarket vs brand name parts within the part (such as OEM grade lcd/digitizers with aftermarket or brand lcd screens or glass). Their return policy is pretty strict. Unfortunately they are not as easy to reach on the phone as they used to be for questions. I also was unable to use the chat feature because no operator answered. Overall, however, I've been consistently satisfied and will continue to use them.