I've been a member for nearly 13 years. At first, I joined for DVD only, and was amazed at how many movies I was able to find. Then, having a tight budget I joined streaming and canceled the DVD plan. I swear, that every time I looked up a movie for streaming, it was sorry, that is only available on DVD. I suspect that they said it on purpose just so that I would feel forced to join the DVD plan again. And, I feel that the selection has gotten lousier. If you look up a genre, that same movie title will appear under at least five other genres. How in hell could that be possible? Horror isn't mystery, mystery is not necessarily drama, and action is not horror, and so on. There have been some Netfilx originals that were entertaining, but far and few between. We are seriously considering canceling because we also belong to Amazon Prime which has equally paltry picking so why pay twice for the same things? We recently joined PBS.org and pay a small donation with far more classy programming! Also, animated previews of movies and series as soon as you log on are very distracting and irritating!