I have tried to reach Nastygal for the past week via Twitter, Live Chat, Email, and Phone, and no one has responded to me. Referencing order #*******. I placed the order on 2/4, before the return policy change and received it quite a while later. To my surprise, it wouldn't let me print a return label because of a policy I was not aware of before or after placing my order. I need to return items and honestly this is unacceptable.
UPDATE 3/3: THEY EMAILED ME BECAUSE I POSTED ON HERE BUT DID NOT RESPOND WHEN I GAVE THEM MY ORDER NUMBER. THE NEXT STEP IS TO FILE A CLAIM WITH MY BANK. THIS IS ABSURD AND TOTALLY FRAUDULENT.