I ordered a set of sheets and a duvet and they charged my credit card on Sept 9,2018. I received no tracking information. I reached out via email three times. I have called customer service twice and was given incorrect info. One person could not find my order the other person said there was no order. Both representatives said they would have someone call me back because they had limited visibility and no one has returned my phone call. I also sent you a facebook message. No response! Do not order from them.