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1 Review by Tiffany

Walmart.com

Walmart.com

1/24/19

I ordered to items from them that were too small... I was told that I could return them in the store but to my surprise the store advise me that Marketplace would have to do the return.. I call them back and they claim that it could be return in the store... buck was just being passed back and forth... the lady that work at Walmart even told me that the Market Place site that has Walmart name on it is a rip off.. I call customer service and she advise me finally that I could receive a refund I said well all I need is a bigger size she then told me that it was a 3rd party I was buying this from on their site... and it would have to be fully returned then repurchased ... after the item was sent back I got a notice that there would be a restocking fee of $4.40 for each item and $9 for shipping each item ... when all they had to do was exchange the items ... now I'm losing $20 in fees because the items were too small.. Rip offs...

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