I'm not even sure how this company is even in business still. HORRIBLE, HORRIBLE, HORRIBLE. Scammers, 100%.
My fiancé tried to set up a PLLC with them... for 3 months. For 3 months they kept failing to turn the correct documents in and he was calling them every single day to try and sort things out. About 2 months in he was told his PLLC was kicked back because they forgot about a document he needed, which he was required to send to TX (we live in NC). It seemed like every single time something was kicked back he needed to give them more info or another document - they had no idea what they were doing!
The last straw was today when he found out documents that were supposed to be mailed to the Secretary of State last week (he has been waiting for confirmation) were NEVER MAILED in the first place. Best part is when he asked for his money back to go through an actual lawyer he was refunded only a portion of what he paid them.
Unacceptable. Don't waste your money or time. Get real consultation from an actual lawyer... do not get scammed like we did!
Hi Tiffany, we're sorry about what occurred with your PLLC order and with your customer service experience. Usually orders go more smoothly and we apologize that you experienced us at less than our best. It is very important to us that our customers are happy with the products and services we offer. We will review your order details & follow up with you directly. Please also feel free to contact a manager directly via help@legalzoom.com.