I have loved FFF for years but I have had serious issues the past two cycles. First, they never shipped my items I spent an hour shopping for. I waited a month and assumed it was coming because it takes them a month to ship anything anyways.
Now,
I just get a bill and they've added to my bill. For things I did NOT authorize. How many times can a company try to fraudulently charge you and skimp you of your items? They said they've moved to a new "distribution center" so they're experiencing delays as a customer, I do not care. Figure it out. Clearly you didn't do you will be losing me as a customer. After two years I am done with this company
Hi Tiffany! We are so sorry to hear about your experience! A member of our management team has followed-up with you via e-mail. We hope to make this situation right for you! Xo