I am a disabled veteran and I receive my VA benefits on the 1st of every month. My due date is the 19th. I have asked for my due date to be changed several times to the 1st. They tell me because my account is past due they can't make that change until I bring my account current. I made a payment on the 29th and no late fee was on the account when I paid. I called today thinking my account is current and they tell me they can't change it still because of a past due amount of 17.03. Are you serious? I DO NOT RECOMMEND THEM AT ALL. THEY DONT WORK FOR YOU THEY WORK AGAINST YOU! I FEEL LIKE SENDING THEM MY HONDA BACK AND SAY F. U. HONDA! PTSD LOL