Hulu has not been working correctly to begin with and now somehow all my information is no longer attached to my account and it looks as if I cancelled my service, which I did not do, along with the fact that I also can not use the gift card I got as a Christmas gift. When I tried to chat with Hulu to fix this problem my wait time went from 1 minute to 30 minutes. Good thing I have Amazon Prime and Netflix. I will NEVER use Hulu again!