All I did was sign up, looking for a local, community person, for housekeeping once a week. I paid for the premium service wanting to know who was coming in and out of my house (like any person with some common sense). I gave them all my personal information, I upgraded so that I could see background checks on the individuals that I would be allowing into my own home. I provided them with a photograph. My only basic terms (in my 850 word description) was that I was seeking somebody who would not bring children into my home when they were cleaning because I have large dogs, and would not want to risk liability on my end... Reasonable, wouldn't you think? Can't think of anything else I did wrong. Within two hours "they decided" I was in violation of their contract - when all I did was follow THEIR rules... the guided way to post for my service I was in search of. I basically paid $25 to spend an hour and a half of my time creating a profile that would only get shut down 120 minutes later. I'm so glad I paid $25, to work for two hours, on my day off, on a weekend. And yes, I've also now complained to the BBB. What a JOKE - all I was seeking was a service, and wanting to provide someone with a weekly part time job that was RELIABLE INCOME!