Tia W.

I actually haven't had a "bad" experience with this site. As with any "outlet" always doublecheck prices elsewhere and compare quality. The 10 day shipping isn't an issue for me as I like the $2.95 flat rate. I have never had to return an item so can't speak to return policies/customer service. The only issue I've found is that alot of the "bargains" are actually refurbished items, not new. While refurbished can be good and save money, there are some things you really are better off with new. I have ordered several items over the past few years and overall, I am satisfied.

Ordered an NFL laptop case listed to fit up to 17 inch laptop. Wouldn't even fit 15 inch! Upon receiving package, noticed several mailing labels to different people from different sites under the one to me... huh? Are you kidding me? Very unprofessional service and reply to e-mail for return was 4 days, not 1 day as stated would be. They said sorry it didn't work, return to this address... at MY expense... Cheaper price is now explained:-(

Having an avid DC fan at home, this site gets some use... While the prices can be on the higher side, I believe that to be expected with "officially licensed" items. You pay for the name:-) Overall, my experiences with them has been better than some of the other "official" sites... I have not had reason to return an item, so that area is still grey... Some selections are a little limited, particularly for items such as laptop covers/skins, or any other "tech" gear... overall, very pleased with this site for DC items.

Not only has snopes.com proved to be accurate time and again re: email hoaxes, I have recently discovered it holds true for text msg hoaxes as well. While no site is perfect, this is a great starting point for researching these "warnings" before you pass them on...

I love this website! I have been ordering from Sportsmans Guide for several years now and always had good service. As a "clearance warehouse" type site, it is logical that a person would see some lower quality items, but in general I am impressed. I have bought clothing, sleeping bags, bedding, auto accessories, etc. I'm sorry Ashley S. Had such a bad experience... everyone I know has had high praise for this site. And the Club deals are amazing!