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Tiana T.

Contributor Level

Total Points
90

1 Review by Tiana

  • Shoedazzle

3/20/16

So I bought a pair of boots from them back in November. The boots came 4 weeks later and I honestly did not like them. They were cheaply made and didn't even fit. I tried to return them, but the hassle was so tedious I decided to take my $17 loss and be done with this company. But the return process and dealing with the horrible customer service wasn't even the bad part.

I found out last week that since December they were taking $39.95 out of my account every single month. That totaled to $159.80. I have no idea how I missed that, but I was spending a lot for school books that it just slipped by. I remembered that when I signed up they were offering great deals for first time buyers. I had no idea that the great deals was a trap to get you to sign up for the membership that they don't make clear at all. I feel like they use those great deals so people can purchase but then they neglect to tell the the catch. This is a horrible company and I don't understand how they get away with this. When I called the lady was trying to force me to stay a member and talk about giving me a discount and blah blah blah. I told her I thought this company was a complete scam and I wanted my money back and she understood. I'm guessing they deal with this all the time, because she was an expert on trying to talk me out of canceling. Thank god I was able to recieve my money back today. First thing tomorrow I will head to the bank and get a new card and block them from any charges to my account in the future.

Tiana Has Earned 10 Votes

Tiana T.'s review of Shoedazzle earned 10 Very Helpful votes

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