I'll admit I read lots of reviews about Zaful before making my purchase but I was too stubborn and ignored the countless red flags. Don't be fooled by their low pricing... their clothing is horrible quality. One of the dresses I ordered had such poor stitching that I'm sure the person who made it only learned to sew that day. There were so many obvious mistakes in the stitching and strings coming out everywhere and not to mention the fabric itself is horrible, stiff and scratchy. Of the 3 bathing suits I ordered, none fit properly. I got all mediums and one of the sets was way too small while another was way too big (basically a large) and one had too small bottoms but too large top... And I can't forget to tell you about the shipping charge you'll receive. I live in Canada and I got charged $38 on top of my order of about $113.29. ALSO not all my items were shipped together... I'm still waiting for 4 things (which I will also probably be charged around $38 for as well!) I would not recommend this site to anyone I care about.
Dear Tia,
We regret that the products did not meet your expectation.
We have taken care of your complaint and offered a resolution via the ticket center.
Could you please check your zaful account and answer to us?
We look forward to hearing from you. Thank you.
Best Regards
Zaful Customer Service