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Thuong N.

1 Level 1 Contributor
  • 3 Reviews
  • 6 Helpful Votes
  • 0 Thank Yous

Experience: Travel, Health, Shopping

Member since August 2017

  • Reviews

    3

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    764

Review Distribution

3 Reviews by Thuong

7/8/18
I lost $100 by booking hotels from them. They mentioned that I can cancel my booking for free, and they asked me whether I would like to buy an insurance for my booking ($2 for each person) but they did not mention that if I cancel my booking, that insurance will not be returned. I booked for quite many people and finally have to cancel my booking, so lost $100 in total without being informed before booking. The credit card was charged immediately, unlike other websites. WHY? It was just booking, not buying, why do they charge immediately? No, thank you, never ever use them again.
8/25/17
Verified purchase
At the beginning, I was not happy with the prescribed sunglasses I received and complained. After many emails from their customer service, I thought that I received a reasonable explanation on why my lenses are so thick.

But anyway, I think that it can be improved somehow for a better service.
servicemgtsbgs
SmartBuyGlasses S. – SmartBuyGlasses Rep
Hi Thuong N,

Thank you for your review and we sincerely apologize for any inconveniences. I regret to hear that your shopping experience with us was not a pleasant one. I can assure you that this is not our standard as a company and that all products we sell are 100% authentic. We source them only from official distributors and manufacturer.

We would love to check your order and further assist you thus we will send you a private message. If you can provide us your order number, that would be much appreciated.

Sincerely,

John
SmartBuyGlasses
9/17/18
I thought of stopping buying products from NZSale long time ago, but what I mistake I made? I recently saw good reviews for this website so I thought that it is improved, I will give it another chance.

But... I just bought a Pandora charm and another necklace, all is fake. Even worse, they feel so cheap. I don't think they are even silver.

STAY AWAY FROM THEM.
blakes33
Customer S. – NZSale Rep
Hi Thuong N, thank you for taking the time to share your comments regarding your recent purchase. All of our products are 100% authentic, we deal with many brands directly or with their official suppliers.
On occasion we may sell items that have not been sold locally. Rest assured that these products are legitimate and that they may simply not have been offered as part of the range within our market. If you do have any issues with a purchase please do send in your concerns directly via your account and contact us or please do call us directly on 04 974 7258

Thuong Has Earned 6 Votes

Thuong N.'s review of Expedia earned 5 Very Helpful votes

Thuong N.'s review of SmartBuyGlasses earned a Very Helpful vote

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