I don't know where my order number is, (a box) so I can't contact you. Could you tell me where I find the order numbers? Is it in the order menu or manage boxes... I don't know.
Hi Thuan, we don't require an order number for inquires regarding subscription orders, only for shop orders. If you select "recurring order/subscription queries" as your reason in the contact form, you won't need to enter an order number. Alternatively you can email us directly at hi@graze.com.
“Delivery slacks.”
7/10/18
• Previous review
The WORST thing ever happens is when your box doesn't come. That's crazy that for a first timer, IT DIDN'T EVEN COME. First impressions are important. I think I should wake up early to see if my box came. It was a 8 Pack as well! :(
Service
Value
Shipping
Returns
Quality
Michelle V. – Graze Rep
Hi Thuan,
Thank you for your feedback. I'm sorry to hear that your box didn't reach you. So our team can look into this for you, please email us directly at hi@graze.com.
Thuan Has Earned 6 Votes
Thuan T.'s review of Graze earned 6 Very Helpful votes
Hi Thuan, we don't require an order number for inquires regarding subscription orders, only for shop orders. If you select "recurring order/subscription queries" as your reason in the contact form, you won't need to enter an order number. Alternatively you can email us directly at hi@graze.com.