The bravado and indignation with which thibault presents his site can be called nothing else; support is nonexistent, filled with elitists and $#*!s that would rather "look cool" than actually help you with your problem, the algorithm which the site uses to find puzzles is terrible, ineffective and does not help you become better; temporary bans are given out for no reason at all (as Paul said) probably because the mods are bored power-tripping idiots, I could go on but you get the picture. Stay away! Stick with chess.com.