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thomasw377

thomas w.

1
Level 1 Contributor

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361

3 Reviews by thomas

407 Views
6/3/19

1st they screwed up my appointment, then when I dropped the car off at 7:30sm for a complete car care package-$249.00 on a Saturday and was told it would be done by noon. At 2:30 I had to call to find out when it would be ready by 3pm. Arrived to find my weather tech mats missing and a dent in the front driver side fender by the door where it looks like the guy would have leaned against it to wash and wax it. I complained and after awhile the assistant mgr brought me 2 gray corolla mats- I have a black Chrysler with a black interior.Of course I was told the mats were never there but the dent was. Both lies. After hounding them-for 2weeks, my weathertech mats appeared- not new new ones they bought but my originals that they said they found. Their video showing my car being washed shows NO dent but the video showing the car completely done and waiting to be picked up clearly shows the dent BUT they still claim they aren't responsible. So if you have to go there and I DON'T recommend it, you better video your inside and outside of your cat 1st or all that damage will have been there when you brought it in.

577 Views
11/8/18

Do not buy from here and if you do, be prepared when getting any service done to pay for unnecessary work, especially if your a woman. They will tell you it's part of the requirements for your warranty to have the work done but it will be untrue and unnecessary. A new car with 16000 miles doesn't need the brake lines flushed and can't be dirty at that point. AVOID this place.

10/17/18

I bought 3 crestline windows. I have had them for a few years and have a problem opening one and it staying up. I have to use a block of wood to keep it open. I called crestline and their brochure states a limited lifetime warranty but when i told the woman the issue, she said there is only a 2 year warranty and her response was quote " sorry, that's the way it is" They don't stand behind their product. I'm not the only person to have this issue. The windows are a piece of Sh! T.

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