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Thomas W.

Contributor Level

Total Points
88

1 Review by Thomas

Wix
  • Wix

5/18/17

I joined Wix about a year ago and they had good, responsive live customer support. That was then. Now they have ZERO live customer support and you can't get a call through and get a live person on the phone any more. BEWARE. If you use Wix, you better not need help because your help won't come on simple issues for days on end and that's only if you happen to be available when they call you back days later. Something has changed at this company and they no longer help people except through emails. I recommend you DO NOT USE WIX if you are hosting or designing business related websites. Go use other similar services. Wix has gone down hill fast in terms of customer service. It will take you just as long to get solutions for your problems as it does to design your website. It's ridiculous. Wix used to be good, but they are no longer reliable to me and clearly to many customers who have this same problem.

Thomas Has Earned 8 Votes

Thomas W.'s review of Wix earned 8 Very Helpful votes

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