Thomas W.

I've been a Homeaway property owner for at least 6 years. Todays date is 5-8-2017 I've been wondering why my reservations have come to a screeching halt. I'm a 6 star reviewed cottage on a lake in Norther Michigan. So I called customer service, never had to before, and they informed me that if I hadn't updated my calendar in the last 30 days, my listing which is current, goes into oblivion and can't be viewed. This has never been the case in the past, I was not made aware of the change and now I have lost income because of there gross negligence. I'm very disappointed, which was evident in my conversation, and not a single olive branch was offered in consolation. I can't believe they are number one.