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Thomas W.

Contributor Level

Total Points
80

1 Review by Thomas

  • GlassesUSA

6/28/20

I have a somewhat high prescription that needs a high index option, I tried to buy Aviator Sunglasses cause why not? They simply won't make frames that are that big but will not tell you until way later. I was very interested in buying more glasses from them, but now with this annoying experience, I going to look elsewhere now for glasses needs. Really Wished that could have produced these glasses frames, a real missed opportunity for them.

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James S. – GlassesUSA Rep

Dear Valued Customer,

We’re sorry to hear that you experienced difficulties with your glasses order. Crafting lenses for a high prescription is a problem with very large frames and we suggest choosing a smaller frame within the size parameters forwarded to you.

At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met our customer service representatives are always available 24/7 at 1 844 244-1186 or by live chat on our site to offer any assistance you might need.

Yours truly,
GlassesUSA

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