Thomas V.

I know, I know you have heard the stories before but at One point you probably would have seen a 5 star review here but this Company is on the decline and has been for a long time. I have been shopping this website probably since it's inception and initially, my experience was positive. It started first more then 5 years ago when I ordered a clock, it came smashed. They made me jump through hoops and video record the box and damage to get a refund. Then I ordered an expensive watch. Advertised as New, the watch was beat up and used. It was so frustrating but I sent it back and they refunded me my money but only after a small fight. I continued to buy from here, small items as they have some fun stuff to find. Now recently I ordered a watch, arrived 3 weeks late. Even with covid it took over 6 weeks to arrive, much much too long as they stated 2-3 weeks. Wait, gets better, I get the watch and it is defective right out of the box. I contact them via email because you CANT Call them, NO Number. They tell me basically Im lying and I don't know who to use the watch. I return it for them to "see if I am correct" about the watch. Now 3 weeks later, No return email or contact. They have my money and my defective watch. Who know what they will do? This is not how you do business, how they are still in business is a surprise but I implore you, use the website to find some great items but just go buy it locally, at the MFR website, Ebay, Amazon or anywhere else. Otherwise be prepared for frustration and disappointment. Good Luck TOM!