Thomas V.

Horrible customer service. All of our items come in extremely small- quite literally the small on on of our 5'4" 110 lb girls looked painted on and was a belly shirt. I spoke with Adrianna and she was not at all helpful and her attitude was quite crass. She told me in order to "potentially be able to help us" we would have to return all of the shirts and they would have to measure them and confirm it did not fall within their product size chart. If any of the shirts did fall within 1/2" of their products "size chart", they could do nothing about it because they couldn't resell the shirts to someone else. We actually were planning on ordering a LOT more shirts and promotional items for our upcoming events as well. It is unfortunate that one customer service rep's complete refusal to help the customer (her entire job description) can ruin an entire experience. We will not be back. Do not waste your time with Custom Ink.