We’re in this together! Stay safe with our COVID-19 guide


Contributor Level

Total Points

3 Reviews by Thomas


Waiting 4 months for a refund for a flight that was cancelled by aer Lingus

I am only looking for a refund for flight nothing else

All I am getting in back in emails that flights are cancelled due to bad weather and end of story as if its my problem

This company is a joke Im down about 300 euro and they could not care less

I have a couple of emails which I will put on this site if I dont receive my refund from them in the next few days

If your looking for a flight from Dublin to Barcelona I would recommend another company that I used its vueling cheap and cheerful


Booked a holiday in lanzarote for September 2017, but had to cancel, I have asked them for the last 4 months to cancel it and finally about a week ago they cancelled my holiday and charged me 40 which they just take out of your account.

Please don't be fooled by this company saying that they only charge you 1 booking fee.

I have now looked at their cancelation policy and it states that if you book again within a month of cancelation they will take the 40 of your next holiday or hotel accommodations

This was not stated in their email to me, please read their policy before booking or better still try to book with some other company


Booked apartment with booking.com in lanzarote with free cancelation for March 2016, 3 weeks later I see 50 euro taken out of my account for the apartment
When I asked why is was taken I was told this Was taken by the letting agents.
I cancelled my booking with booking.com and then they told me to send my bank details to the letting agents in lanzarote to get my money back, I refused to send my bank details to agents in lanzarote, now booking.com are not even responding to my emails.
Never again will I book with this company


Thomas Has Earned 4 Votes

Thomas O.'s review of Booking.com earned 4 Very Helpful votes

Thomas hasn’t received any thanks yous.

Thomas doesn’t have any fans yet.

Thomas isn’t following anybody yet.


Similar Reviewers on Sitejabber

A D. reviewed Aer Lingus

I am flabbergasted that one of your airline partners, Alaska Air, somehow has the magical ability...


Worst experience ever. Better pay more and get a decent service then this. I never thought this...