Ordered a wine jail on 10/29/2021 and immediately received a confirmation that the order was received and that my credit card would be charged. Checked my credit card on Monday and saw that the charge was pending. Checked the card a day or 2 later and the charge disappeared. I assumed the seller backed out the charge. I sent them 3 emails asking the status of the order and never received a response. I called 3 times - no answer. What a way to run a business - I am very disappointed. I hope this company goes out of business. They will be doing the consumer a big favor by doing so.