To finish a story, 3 weeks after I paid $8,85 for a 4-7 days shipping, I received Fabio's, the fake multi-language supervisor, stating that he was happy to announce that the package will arrive within 2-3 weeks. Like to everybody else, Fabio offered a $8,85 credit for a next order... looking for me to order again there... SCAM... did not receive the product as yet... ordered on April 18, so should received about 6 weeks from that date. MiniinaBox made extra $8,85 from me and many other that will not make ''business'' with them anymore... By the way Fabio, for total refund of the order, the number is **************... that's the only fair solution, but I guess, you are not programmed for that.
Hello Thomas,
I am Fabio, the supervisor who's taking care of your case.
I do apologize if you haven't received enough help with your order # 31123421. Please, don't worry, I am here to help you solve any problem.
I am very sorry for all the hassle.
My deepest apologies for the fact that your parcel might be slightly delayed due to the current international circumstances.
According to our logistics, it may still take 2/3 weeks for your order to be delivered.
In such case, I'd like to offer a compensation with a shop credit matching the postage 8.85 CAD. Would this be okay with you?
Please let me know, so that I can immediately issue it for you.
Thank you very much for your support.
If there are any problems, please let me know and I will be keen to assist you in a tailored way.
You can access this ticket at https://tinyurl.com/mini-ticket?id=20883966
Please take care and stay home if you can. Your safety is important.
Best regards,
Fabio
MiniInTheBox Customer Assistance