I ordered a Nikon camera prior to Thanksgiving and it has still not arrived. Try to get information? Not a chance. 71 minute wait on the phone. Even then, no dice. The only thing that has happened quickly is the charge on my VISA. THAT has been in place for more than two weeks. Inexcusable service for a company that prides itself in service - and one that I have been a member of for more than a decade.