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Thomas J.

2
Level 2 Contributor
Ft Myers Fl

Contributor Level

Total Points
777

About Me

I huge movie buff and always into the latest technology and how I can get my hands on it LOL

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How I Can Help

A lot of experience in customer service, more often than not you get for what you pay for. There's some products and services that you could be paying too much for when There's places where you can get better products and services for a more affordable price. Movie buff, playing Xbox, watching good TV Shows etc.

9 Reviews by Thomas

  • FedEx

6/10/22
Verified purchase

I've been using FEDEX alot the past few years mostly to get my medications from a mail in pharmacy and they're constantly making mistakes like losing packages with controlled medications, receiving them damaged also sending them to the wrong city.
The pharmacy uses both FEDEX and UPS and after multiple problems especially losing medications I had my pharmacy set up my account to use only UPS, unfortunately the pharmacy still uses FEDEX more then UPS still and this has been going on for years. UPS has never lost or sent a package with medications damaged nor sent them to the wrong city. Just a few days ago FEDEX misplaced a package which delayed it putting me in a situation where I ran out of my meds which can cause me to die stopping taking them a day.
FEDEX claims medications are a priority which should mean that the chance of losing them would be rare but it definitely isn't for me and others, some I've spoken to online (even saw that 1 person had their medications lost twice in the same week).
FEDEX is definitely a delivery service you should definitely not use if sending or receiving anything of value, I'm sure there's people who have never had any issues using FedEx but not in my case.

Tip for consumers:
I'm a cancer patient and this review is entirely accurate. If you can use UPS instead of fedex I highly recommend you do so.

Products used:
Fedex overnight shipping

  • Verizon

5/25/17

I've been a loyal Verizon customer for about 15 years and I really don't have any complaints. The fact I've been with Verizon so many years I think helps how well I'm taken care of but since day 1 I've never had any major issues and when I do have a problem it's always resolved beyond my satisfaction from a faulty pieces of equipment to a billing issue they always are on top of their game, customer service department is the best I've ever seen with any major corporation hands down.
I can't find service that even comes close to Verizon and believe me I've tried many other companies. My favorite part about Verizon Wireless is there service from their calls in the quality of them along with their 4G LTE and 5g(which my tablet has)internet service which again I have not seen anybody who comes close to their quality, in the 15 years I've been with them I could probably count on one hand how many times I've actually lost a call and that's pretty good I know a lot of other people who try to save money or can't afford Verizon services but again I'd rather pay a little extra and have the best then save myself a little bit of money and have the worst service imaginable I've been with phone companies that I can't even get a signal in my own home since I switched to Verizon have not had that problem at home /work with any issues concerning call service and their internet service on the phones this also includes the tablet service I have with them which I have one Samsung tablet and the quality and internet speed on that is phenomenal.
In the last year or so Verizon has actually become much more competitive with prices which would not steer me away if I was still paying what I did over a year ago. An example of their prices being competitive is say my tablet which I do have a payment plan which is fair but the only service I pay for it is the internet which I started out with a 2 gigabyte internet limit which cost $30 per month and they offered me an unlimited data plan for my tablet for $20 a month versus the $30 I was paying with the 2 gigabyte and that does include unlimited hotspot streaming which I believe might be throttled (not sure)after 20 or so gigabytes but I don't use hotspot so it's not a concern then again I have heard people that use hotspot all the time and they never have any issues with their internet speeds being slowed down.
I could go on and on about all the things I like about Verizon but I cant say anything negative, keep up the good work Verizon.

Products used:
Note 9 (4g) and Samsung Galaxy tab s7 plus 5G 12.4 inch screen

Service
Value
Shipping
Quality
  • Samsung

4/15/17

Bought the Samsung tab early 2021(2020 fall release) It has a 12.4 inch (128x1752) s
SAmoled screen (120Hz refresh rate) that looks amazing, extremely fast with 5G network, I've never had any buffer problems on any streaming apps. Processor is Qualcomm Snapdragon 865 plus Octa Core(1x3.09GHz+3x2Ghz+4x1.8Ghz) First tablet I've owned that is almost like a laptop especially if you get the keyboard which is expensive at 230 plus tax, I got lucky because a Verizon rep said it came with it forcing Verizon to refund almost 250$. You don't need the keyboard but it's definitely nice but it only acts as a weak cover so I'm thinking about buying a 360° cover so it's safer using in case you drop it and a decent cover is only about 30$. Highly recommend getting some kind of cover since the S pen only magnetically sticks to the back where it also gets its charge, most cases have the pen covered so it doesn't fall off even the expensive keyboard.
The cameras front and back are awesome far better than my Note 9( front camera is 8MP FF) Back has a dual 13MP AF+5M FF)
It's not that heavy weights about 20 oz.
Comes with 6GB(ram)+128GB(ROM) plus 1 TB EXPANSION for SD CARD... So far 128 gb internal memory has been sufficient even after using the tab over 6 months.
Battery is pretty decent 10,090mAh with 500 hours standby. It's operating on Android version 11.
So the only thing I didn't like was the 1100
00$ price but its been a year could probably find one for 800 to 1000$
I love the 4 speakers Dolby Atmos, most laptops /tabs are horrible on their native speaker sound but this tab blasts loud compared to any tab I've ever owned.
I'm still learning how to use some things like the S pen which does a lot, after getting a better case I'll be more comfortable using it to take pictures and the many other functions it has. Love the S Pen on my Note 9, best is using it remotely to take pictures without anyone having to hold the device, my note 9 pen was very useful taking pictures of my huge family at Thanksgiving... not having to leave anyone out, I set the phone up on a tree to get a great shots of my family.
So this tablet is by far the best I've ever had by far (it is 5x better than the model 2 years before. Love watching things and this tab out does itself with 4 Dolby Atmos Speakers plus as I said never had any buffer issues. The tab is definitely like a laptop in terms of speed and screen size amoung the many other features. Absolutely % love this tablet except for the price. I'd recommend it if you can afford, payments are about 35 or 40 per month over 2 years which I'm pretty sure it'll last much longer. Thanks for reading hope this review helps if you're looking for a great tablet. If you're an apple person a tab close to these specs would cost 1600$ to 1900 easy, I'm an Android fan myself plus Samsung have always been reliable for me in every way.

Tip for consumers:
Advice for the device is a case no tips for websites, actually bought it on Verizonwireless.com which is a great company with a website to match

Service
Value
Shipping
Quality
  • Fandango at Home (formerly VUDU)

4/15/17
Verified purchase

I'm surprised that Vudu has such a low rating average that's why you can't always believe any review before seeing for yourself.
First of all out of the countless apps for streaming movies/TV shows I find Vudu has one of the best picture and sound qualities out of any of them that I've tried hands down. Not only is it HD Vudu has a much better picture with their HDX format that they came up with which in my opinion is as close to Ultra HD or 4K as I've seen that isn't actually 4K, also they do have the capability of streaming 4K if you have the proper equipment like for instance Xbox One S has 4K and the Vudu app does stream 4k on the Xbox One S. I have a 4K Vizio TV and stream most of my TV watching thru Vizio's Smartcast, which has mostly apps with Chromecast... amyway with Vudu which I originally started using because any blu-Ray I buy that includes a Digital HD copy can very easily be added to my Vudu account (app) and than I can stream my movies/Shows thru the app via my Samsung S7 EDGE or Xbox One.
I have the proper high speed internet which you need to stream anything in high quality and alot of apps work well this way especially Vudu it looks and sounds great and I never have any problems with it buffering too much or buffering at all.
I highly recommend Vudu personally... its Great!

Tip for consumers:
Independent site that isn't influenced by the products or companies reviewed. This site is the opinions of the people who review everything on Sitejabber.

Products used:
Watching movies and TV shows

Service
Value
Returns
Quality
  • Xbox-Live

3/31/17

Xbox One, Xbox One S and the Xbox one x aand must have Xbox live to play online, updates for the console, games and apps (with a high-speed internet connection) along with getting special. Offers on games plus Xbox live gives you a few games a month for free.
It's always cheaper buying a yearly subscription vs monthly or 3 months at a time... they offer enough free content and deals on other games bought right off the console (digital copies usually.
Reccomended
Can't use Xbox without internet!

Products used:
Using Xbox One x currently

Service
Value
Returns
Quality
  • Gamefly

3/30/17

GameFly is ok except for when you're wanting newer and/or popular games. At the beginning of my subscription it certainly was a better even possibly cheaper, the 14 day starter trial obviously makes your 1st month a much more cost effective way of attaining games. Again not on new titles and the only way to have a new game would be to put it on your wishlist and wait it out which made it frustrating to me because if I had the 2 disc out at once subscription option and really wanted to get a new title it left me with only 1 game to play while putting a new one on what I wanted next. If you subscribe to Gf only way it makes sense is having 3 disc outat once option hence 2 games out put me in situation where I have nothing to play if a new game was on my Wishlist and sent 2nd title back, sure they were good on Expediting shipping fast but not that good I could be left five days possibly seven days without anything to play.
To me this expense of subscribing left my budget too low to maybe buy a new game even older titles for owning my own games on top of the account with GF.
I invest 100$ yearly with Amazon Prime since canceling GameFly and this is a better way of attaining my own games to own. More often than not A few months after games get released you can find them significantly cheaper on Amazon.com also if you want to play a game title that was released r least six months possibly eight months earlier you can find them from 10 to $20 also Prime sellers are everywhere which is cool because I'll get a game with 2 day shipping (included for Prime members/FREE) MY opinion for having good games to play that keeps me busy with always having something to play with the added bonus of the game being owned by me... also all the games are new too... You can buy used too but I don't. Thanks for reading)

  • HBO Go

3/30/17
Verified purchase

First off HBOMAX always works flawlessly and it's got a friendly user app. Can also get a subscription directly thru HBO Adding to that they release a new movie every Saturday night and they have a pretty good selection of Older movies. The ones that air on Saturdays are usually from being in theaters 4-8 months ago or released on Blu-ray a few months before. HBO in my opinion has the best quality TV shows, mini series and movies made by HBO productions, examples of their best shows are The Wire, The Sopranos, Deadwood, Oz, Game of Thrones etc. I don't like everything they make but definitely most and there's something on HBO for almost anyone to like but there's content that I even could care less about but overall HBO is the best on having the greatest shows in history. The app costs 14.99 a month/9.99 a month for the commercial version which unfortunately doesn't have 4K quality content or Dolby Atmos sound. Highly Recommend this app, obviously the non commercial version is better unless you don't mind a few commercials and not having the best quality picture/sound.

Tip for consumers:
This site is independent and isn't influenced by any entity like the co. Or products reviewed. One of the best site to get accurate reviews.

Products used:
HBOMAX.COM APP for watching video like movies, TV shows, Documentaries etc.

Service
Value
Quality
  • Amazon

3/29/17

Amazon is a competitive online shopping site that gives you free shipping on all orders over $35 I order a lot so I use the Amazon Prime membership which also includes their video streaming service and there's some Prime music services that also gives you free music too. Prime costs 100$ yearly but offers free 2 day shipping on almost anything you can think of to order online plus their customer service is awesome if you need them it takes less then a minute to get a live person to talk to. Plus they take care of you if there is a problem which rarely have and order alot from Amazon the past 4 or 5 years

  • ShopSmarter

3/29/17

I was suspicious about getting $10 cash back when it asked for a credit card number at the end before you submit and agree to their terms and conditions and even then it's really hard to find where it says you'll be charged but it does it doesn't say how much I don't think but there's a lot of fine print to read so it's definitely a trick and I can understand why all these people are upset but that's why you don't put credit card numbers into something in check a box where you say you agree to their terms without reading them. They give you a 7 day trial I believe but I ain't trusting that for 10$ back... mailed to me no less who knows when or if you get that... sorry to the people who were charged though.

Thumbnail of user shopsmarters
ShopSmarter R. – ShopSmarter Rep

Hi Thomas,

We're sorry to hear about the misunderstanding. The monthly fee is stated directly above where users enter their credit card information on the sign up page. This information also states that if you do not cancel your membership within your trial period, you will be subject to the monthly fee for continuing to take advantage of our benefits.

As long as you claimed your introductory offer during your membership, you will receive the $10 cash back regardless of your cancellation. For more information, please contact help@shopsmarter.com. Thank you!

Sincerely,

The ShopSmarter Team

Thomas Has Earned 37 Votes

Thomas J.'s review of ShopSmarter earned 6 Very Helpful votes

Thomas J.'s review of Verizon earned a Very Helpful vote

Thomas J.'s review of Gamefly earned 2 Very Helpful votes

Thomas J.'s review of Samsung earned 14 Very Helpful votes

Thomas J.'s review of Fandango at Home (formerly VUDU) earned 14 Very Helpful votes

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