Thomas H.

Im The owner of a bathroom fitting company, I found Aquabliss a few months ago and started using them for unusual shower tray sizes as they sell almost any size. However my first order went smoothly. My second order was a complete disaster and set the job miles back. Firstly one of their employees. Promised me my shower tray and shower screen would arrive on the Monday we were due to start the job. This didn't happen. And call after call the days went on and promises were made and never happend. In the end the shower tray and screen turned up on the Thursday/ Friday days later than i needed them. And guess what the shower tray was damaged. Meaning i had to drive to pick one up from another manufacturer. The following Wednesday and i finally get chance to get in touch with Aquabliss after rushing to complete my customers bathroom almost a week late. And Aquabliss gave me apauing attitude, accusing me of damaging the shower tray myself. Why hadn't i contacted sooner? WHY because your company put me so far behind that i had to work day and night to finish my customers job for Christmas. PLEASE DO NOT USE. Its now February and i still haven't had a refund. They ignore your emails and then when on the phone make promises and never get back in touch. Main Excuse ( we need to speak to the manufacturer see what they want to do) I do not accept this. I did not Buy from the manufacturer. I Bought from you (Aquabliss) Please people do not use this company.