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I placed an order with them nearly two weeks in advance of the delivery date. My ENTIRE order was not loaded on the truck and the driver had no idea I had put a pre-order in the system. So, what did customer service offer to make up for this? They were going to waive the delivery fee and UPS all but 1 of the items to me 3 days later. Okay so I get most of my order... when can I get the last item? TWO WEEKS from now... They did not offer it for free, offer any free points, NOTHING. Canceled my order. If you show no appreciation for customers willing to buy from you, then why would I?
Thomas H.'s review of Schwan's earned 3 Very Helpful votes
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It is t the first time but it's been awhile I thought I'd try the pecan praline cones again. The...
