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Thomas F.

Contributor Level

Total Points
84

1 Review by Thomas

  • Banggood

9/25/16

Bought a 500mW laser. The photos clearly showed 5 screw-in lenses (filters). The laser arrived without the lenses. Banggood gave me a lame excuse about fine print. Caveat Emptor.
Banggood replied privately to me saying: "For the product in your order *******, what parts included is subject to the description on product details."
They totally ignored the fact the photo included the lenses. They ignored the fact that the lenses were an integral part of the laser.
Buyers be careful. These people are without honour.

Service
Value
Shipping
Quality
Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear Thom F,

We are sorry for any inconvenience we caused. Those photos shows on the product page was taken by our professional Photographer. So could you please send the photos or video to cservice@banggood.com to show the details, if we sent you the wrong item.If we did, we will refund or resend to you.We will keep trying our best to find better products with lower price, if you have any problem, please contact us in time.We will spare no efforts to improve our service. Thanks for your kindly understanding.

Best regards,
Banggood Team

Thomas Has Earned 4 Votes

Thomas F.'s review of Banggood earned 4 Very Helpful votes

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