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Thomas F.

Contributor Level

Total Points
80

1 Review by Thomas

  • Christmas Central

12/12/18

Ordered a 36 inch wreath by way of Amazon. Opened up the box and the wreath was 26"'s Called customer service who asked me where was I measuring the wreath from?.
I told her I know how to measure the circumfrence of a circle, its not close to 36"'s. She checked with her manager who said I need to send them a picture with the measuring device in it send it to them and then they'll offer me a remedy. Like thats all I have to do. At that point I requested a return auth from amazon.Its now on the way back to them. Sorry Ididn't see these reviews before. BTW CC here s the order ID *******. Your company is a JOKE

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Laura G. – Christmas Central Rep

Hello Thomas. I'm sorry you are unhappy with the order. Commonly with wreaths, we find that people measure them pre-fluffed. As per the item description: Dimensions: 5” high x 36” diameter (measured from outermost tip/edge to outermost tip/edge across the wreath), which is listed in the product page. That's why we asked for a picture. It's a common question. Furthermore, it appears you hung up on our customer service agent so it makes it difficult to help you with this order. We would have been glad to make sure we were sending you the correct wreath if we were mistaken.

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