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Thoi N.

Level 1 Contributor

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3 Reviews by Thoi


I purchased 6 masks from this group back in mid March 2020 - long story short we received it early July. A company that keeps giving empty promises. Once payment has been made, they tell you that all shipment is out of their control, as it's all being sent from China. After several emails and weeks later I asked for a refund. Their solution to that was for me to wait until I have received the masks, take a picture, sent it back; and then a refund will be issued with a surcharge of 5% cancellation fee. The website is also off and on, certain times I would go there to check for delivery updates and it would be down for maintenance. The quality of the masks? Sounds great on paper, don't know if I would trust it, even with the carbon filter. You can get the exact same masks on Amazon etc. For a lot less money. ~$170aud for 6 masks and 10 filters, I feel like an idiot even considering to pay that much. What's worse is I told friends at the time and now they're out of pocket too. Please do yourselves a favour and buy from someone who would at least have an address or contact info on their website. I just wished I saw reviews about this company before making my purchase. It genuinely felt like a scam. By the way, I would give them 0 stars if I could.


I should have known better. This site seems to have it all at affordable prices. I was purchasing a pouch for my Hitachi dropsaw. Months later and they have not delivered. Unsurprisingly my login details no longer works on the website and they won't email you back to confirm or help with the purchase. Many others have reported much the same experience. I have lost ~$30, could've been worse but I can only imagine how much money these scammers have already accumulated from people. Please do not purchase from these guys, save your money and time.


Most easily the worst company I have purchased from. Basically ordered and paid mid July, product was on backorder, kept getting told it'll be in on Fridays, after a month asked for a refund, before giving me an excuse to keep waiting they reluctantly started the refund process. Received the money a month later after more lies that accounts are onto it and are working through an "excel" spreadsheet. Eight weeks just to throw money about and waste time is a poor ordeal. I don't blame the Paul, Rebecca and Gabby that work there, they only tell you what they could say, which are often lies to brush you off. The CEO (Steve) should account for his company and the negative reviews. 4 years into the market and all these reviews, must be giving you nightmares. Please don't come back telling me you don't recall me as a customer as you have done in the past, I have spoken no lie in this spiel. Unfortunately there is no options for zero stars; will never recommend your company to anyone, if anything, to tell them to steer clear.

Thoi Has Earned 11 Votes

Thoi N.'s review of Viral Tech Masks earned 2 Very Helpful votes

Thoi N.'s review of Atbaqmall earned 4 Very Helpful votes

Thoi N.'s review of My Bottleshop AU earned 5 Very Helpful votes

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