Things R.

This company needs to learn the meaning of "Customer Service" and implement it from the Corporate Office to the store level. The cashier at the Westminster Mall store in California didn't want to return my 6 frames that I bought because she was by herself and there were 4 customers after me on a Friday later afternoon. I came back the next day and talked to the manager and she said she wouldn't return the frames at all. I called the Customer Service the next day and that lady said she would "leave it to the store level" on what to do. Another word, she didn't want any responsibilities and didn't want to get involved. Another word, she passed it on to someone else to take the hit.
The manager said she'll call the district manager and see what she wants to do. WTF! Nobody wants to do a return of 6 frames and nobody wants any responsibilities at this place? Real Customer Service. Never would I go into this Things Remembered again as long as I live!
Too bad there's no negative points because they would get -1000