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Thilo W.

Contributor Level

Total Points
83

1 Review by Thilo

  • MiniInTheBox

9/6/16

Send my order with direct payment and it says 3-4 days. Now 7 days after order, there is still no package. In my mail its paid and on the website tracking system its not paid. Even my bank account say its paid. I cant contact the customer support... could one of your team respond to this and open a ticket for me?

As far i am not very happy with this side.

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Mini I. – MiniInTheBox Rep

Dear Customer,

Please log in this account: bop***12@gmail.com and you will find your order information.

After checking, the package was delivered on today.
2016-09-07 11:07 DE, BREUNIGWEILER, Delivered

The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=13344837

Sincerely,
MiniInTheBox Customer Service

Thilo Has Earned 3 Votes

Thilo W.'s review of MiniInTheBox earned 3 Very Helpful votes

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