Thierry c.

Now when you submit a complaint to Alibaba it seems that a robot named zoe respond to you.
Indeed just a week ago I submitted a complaint and in response I have receive standard sentence like you must show the 1st record communication with the supplier when I have provided; communications, proforma invoice, proof of payment, link of this scammer registered in Alibaba as supplier represented by Mr xiaoyao WEI with a photo of a famous actor Jackie Chan instead his!?
Hereafter the story
Hi

I paid the deposit to Mr xiaoyao WEI (WU receipt at your disposal) in order to receive wall spikes (proforma invoice at your disposal) but today the seller did not ship the product... no news
He is registered in your web site
In December 2016 he scammed me from Alibaba platform in name of the following company
http://www.hengyouwiremesh.org/contactus.html

Today in January 2017 he moved to this company
Anping County Guan Ao Metal Wire Mesh Products Co., Ltd.
His contact details are:
Email: *******@outlook.com
Nickname: bob hope wei.
1>website: www.hengyouwiremesh.org.
2> skype: weixiaoyao69.
3> cell phone: **************(whatsapp, wechat).
4> Line id: metalwiremesh.
5> company name: an ping couty heng you wire mesh products co., ltd.
Have a look to professional web site he show the photo of Jackie Chan instead of his!? How Alibaba can permit this
https://guanaowiremesh.en.alibaba.com/contactinfo.html
https://www.facebook.com/AspakaLevanon/posts/**************
https://www.apsense.com/page/wire-mesh