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Thiago S.

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1 Review by Thiago

Forever21

  • Forever21

“Forever 21 failed to deliver on time and provide good customer service”
12/17/16

Unfortunate, forever 21 failed to deliver items on time. The 5-7 days shipping days became more like 20 days.
After waiting 30 min to talk to someone in the call center and asked for refund, was told I would have to wait until item was delivered to store and, only then, could ask for refund.
Unacceptable level of customer service and Terrible customer experience. Will not do business with the company again.

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