Developed in part with a grant from
the National Science Foundation

Member since April 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 147

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Theresa

Travelocity

Travelocity

4/7/18

I purchased one week of hotel reservations along with a protection plan...and two months before date of travel, we decided to cancel for medical issues. We were told that if we cancelled, we would be charged the full amount of our reservation as a penalty. The customer service rep told me he talked to hotel and they would not waive penalty. What a scam! I called the hotel and they had never received any money from Travelocity.....so penalty was from Travelocity. I believe I was told this because I purchased the insurance. Now, must jump through hoops with paperwork and doctor visits to get my money back for a vacation that is two months away. In my opinion, this is insurance fraud by Travelocity!

Theresa Has Earned 1 Vote

Theresa W.'s review of Travelocity earned a Very Helpful vote

Theresa hasn’t received any thanks yous.

Theresa doesn’t have any fans yet.

Theresa isn’t following anybody yet.

Similar Reviewers on Sitejabber

brandonf92
6/21/19

I have booked my vacations in the past with Travelocity, and the experience was fair. After this...

midoeor
6/5/19

Recently I made a reservation through Travelocity and I WILL NEVER BOOK THROUGH THEM AGAIN. I...